Privacy Policy
Last updated: June 2025
1. Data controller
The controller responsible for the personal data collected through this website is Kliniqo, a company headquartered in Valencia, Spain, part of the Kliniqo product ecosystem (kliniqo.es).
- Registered address: Valencia, Spain
- Email: info@kliniqo.es
2. Scope
This Privacy Policy applies exclusively to the data processing arising from browsing and using the contact form on kliniqo.es, Kliniqo's corporate website.
Kliniqo develops and sells specialized SaaS solutions for clinical environments. The specific processing of personal data associated with each contracted product — including data on patients, professionals, or any other category of data subject — is governed by that product's specific legal documentation, provided to the customer at the time of contracting.
3. Data we collect and purposes
Through this website we only collect the data users voluntarily provide via the contact form:
| Data | Purpose | Legal basis |
|---|---|---|
| Name and organization name | Identify the requester and manage their inquiry | Consent (GDPR art. 6.1.a) |
| Email address | Reply to the submitted inquiry | Consent (GDPR art. 6.1.a) |
| Phone (optional) | Alternative contact if provided by the user | Consent (GDPR art. 6.1.a) |
| Free-text message | Handle the inquiry with the context provided | Consent (GDPR art. 6.1.a) |
We do not collect special categories of data (health data, biometric data, etc.) through this website.
4. Data processors
To send confirmation and notification emails we use Resend (Resend Inc.), which acts as a data processor. Resend processes the data exclusively to provide the delivery service and does not use it for its own purposes.
We do not share data with third parties except where legally required.
5. International transfers
Resend operates servers in the United States. International transfers are covered by the Standard Contractual Clauses approved by the European Commission or by other adequacy mechanisms recognized under the GDPR.
6. Retention period
We will retain the data provided through the contact form for as long as necessary to handle your request and, in any case, for the legally required period. Once the inquiry has been handled, the data will be blocked and, once the legal statute of limitations has passed, securely deleted.
7. Your rights
You can exercise the following rights at any time:
- Access: find out what data of yours we process.
- Rectification: correct inaccurate or incomplete data.
- Erasure: request that we delete your data.
- Objection: object to the processing.
- Restriction: request that we restrict processing.
- Portability: receive your data in a structured format.
- Withdrawal of consent: at any time, with no retroactive effect.
To exercise any of these rights, email us at info@kliniqo.es stating your name, the right you wish to exercise and, if necessary, a copy of your ID document.
If you believe the processing of your data does not comply with applicable regulations, you can file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).
8. Minors
This website is not directed at persons under 14 years of age. We do not knowingly collect data from persons under that age. If you become aware that a minor has provided us with data without parental consent, please contact us so we can delete it.
9. Updates to this policy
Kliniqo may update this Privacy Policy to adapt it to regulatory or functional changes. The current version will always be available on this page. We recommend reviewing it periodically.